Program Support Assistant

Posted: April 24, 2017 Location: Rubicon Richmond


Job Summary:  The Program Support Assistant performs a variety of administrative and clerical support duties for programs serving individuals who are low-income, homeless, non-custodial parents and/or returning home from incarceration. This is a regular, full-time, non-exempt position reporting to the Richmond Office Manager. Compensation is commensurate with experience and expertise.


1. General reception and participant support: Includes explaining program requirements and procedures to participants and potential participants; dispatching phone calls in a professional and friendly manner and scheduling appointments; distributing participant support resources and assisting participants with computer lab use.

2. Staff and program support: Includes but is not limited to data entry; filing, photocopying and faxing; maintaining bulletin boards and office supplies; sorting and routing mail; assisting with office machine maintenance and completing purchase requisitions.

* To perform successfully, an individual must be able to perform each essential duty satisfactorily.  The responsibilities listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.



  1. Solid administrative and clerical support abilities; able to work with minimal supervision.
  2. Customer service focus, excellent telephone etiquette, multi-tasking ability and strong verbal and written communication skills. Teamwork, initiative, interpersonal flexibility and resourcefulness; excellent attention to detail, accuracy and procedure.
  3. Microsoft Word, Excel and Outlook proficiency.
  4. High school diploma or equivalent.
  5. This position requires efficient travel throughout Alameda and Contra Costa counties therefore proof of a valid driver license, current auto insurance, and an acceptable Motor Vehicle Report are required.

To Apply

To Apply:

Email the following to:

  1. Cover letter describing your interest in, and qualifications for this position
  2. Rubicon Applicant Tracking Form
  3. Rubicon Employment Application

Please Note:

  • Submissions lacking any of the documents above will not be considered; thank you for understanding
  • This position is open until filled and may be closed at any time
  • We are an Equal Employment Opportunity/Affirmative Action Employer and we utilize E-Verify to validate right to work within the United States